Privacy Policy

Cheshire Outdoor Projects
Website: www.cheshireoutdoorprojects.co.uk
Company Director: Nathan Brown
Registered Address: Longmires 200a, Stockport Road, Timperley, United Kingdom, WA15 7UA

Last updated: 17.11.25

Cheshire Outdoor Projects is committed to protecting your privacy and handling your personal information with care. This policy explains what information we collect, how we use it, and the rights you have regarding your personal data. It applies to all visitors to our website and to anyone who contacts or works with Cheshire Outdoor Projects.

1. Who we are

Cheshire Outdoor Projects provides landscaping and outdoor installation services across Cheshire and the surrounding areas. For the purposes of UK data protection law, Cheshire Outdoor Projects is the data controller for the personal information collected through this website.

If you have any questions about this policy, you can contact us via the details available on our website.

2. What information we collect

We may collect and process the following types of personal data:

Information you provide directly

When you complete a contact form, request a quote, call us, or send us an email, we may collect:

  • Name
  • Email address
  • Phone number
  • Address or project location
  • Details about your enquiry or project requirements

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages you visit and how you navigate the site
  • Cookies and tracking data (see section on cookies)

Information from third parties

In some cases, we may receive information from trusted service providers such as:

  • Website analytics tools
  • Advertising or social media platforms if you interact with our ads

We do not collect sensitive personal information unless required for a specific legal reason.

3. How we use your information

We use your personal data for the following purposes:

  • Responding to enquiries or quote requests
  • Providing services you have requested
  • Managing bookings, installations, and customer communication
  • Improving our website and user experience
  • Marketing and promotional messages where consent has been given
  • Fulfilling legal or regulatory obligations

We only collect the information that is necessary for each purpose.

4. Legal basis for processing

We process your data under one or more of the following legal bases:

  • Consent when you submit a form requesting information
  • Contract when you hire us to carry out services
  • Legitimate interests such as improving our website or responding to enquiries
  • Legal obligation where required by law or regulation

5. How we share your information

We may share your data with:

  • Trusted contractors involved in delivering your project
  • Website hosting, analytics, and email service providers
  • Professional advisers such as accountants
  • Regulatory bodies if legally required

We do not sell your personal data to any third party.

All partners who process your personal information on our behalf must demonstrate compliance with UK data protection regulations.

6. Where your data is stored

Your information is stored securely on UK or EEA based servers where possible. If any processing takes place outside the UK or EEA, we ensure that appropriate safeguards are in place to protect your data.

7. How long we keep your information

We keep personal data only for as long as necessary:

  • Enquiries: up to 12 months
  • Customer project files: up to 7 years for legal and tax purposes
  • Marketing data: until you withdraw consent

Once no longer needed, data will be deleted or securely anonymised.

8. Your rights

Under UK GDPR, you have several rights regarding your personal data:

  • The right to access your information
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent for marketing at any time

If you wish to exercise any of these rights, please contact us through the website.

9. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use the site. Cookies may collect information such as:

  • Pages visited
  • Time spent on the site
  • Traffic source

You can set your browser to refuse cookies if you prefer.

10. Marketing communications

We may contact you with updates, offers, or information about our services if you have opted in. You can unsubscribe at any time by using the link in our emails or by contacting us directly.

11. Links to other websites

Our website may contain links to other sites. We are not responsible for the privacy policies or content of external websites.

12. Changes to this privacy policy

We may update this policy from time to time. The latest version will always be available on our website.

13. Contact us

If you have any questions about this policy or would like to exercise your rights, please contact us through the details on our website.